Privacy Policy
Legal Disclaimer and No Refund Policy
Christian Life Coaching Services
“The integrity of the upright guides them.”
— Proverbs 11:3
1. Introduction & Our Commitment
We are committed to protecting the privacy and confidentiality of every person who entrusts us with their personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our Christian life coaching services, website, and related communications.
Our approach to your information is rooted in biblical stewardship — we treat the details you share with us as a sacred trust, handling them with care, discretion, and respect. We do not view your personal information as a commercial asset; it is a reflection of your story, and we handle it accordingly.
By using our services, website, or submitting your information through any of our platforms, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2a. Information You Provide Directly
We may collect the following types of personal information when you register, schedule a session, complete an intake form, or contact us:
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Full name and contact information (email address, phone number, mailing address)
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Session notes, journal responses, and worksheet submissions you choose to share
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Billing and payment information (processed securely through third-party payment processors)
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Spiritual background, goals, and personal history shared during the coaching relationship
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Emergency contact information where applicable
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Communications you send us via email, contact forms, or messaging
2b. Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
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IP address and browser type
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Pages visited and time spent on our site
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Referring website or source
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Device type and operating system
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Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
The information we collect is used solely to serve you well and fulfill our mission of helping you grow and reach your God-given potential. Specifically, we use your information to:
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Provide personalized life coaching services and follow-up communications
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Schedule and manage appointments and sessions
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Customize worksheets, exercises, and resources to your specific journey
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Process payments and send invoices or receipts
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Respond to your inquiries and provide support
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Send you devotionals, resources, or program updates you have opted into
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Improve our services, tools, and website based on aggregated feedback
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Comply with applicable legal and regulatory requirements
We will never use your information for purposes beyond those described here without your explicit consent.
4. Sharing of Your Information
We deeply value your trust and will not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your information only in the following limited circumstances:
4a. Service Providers
We may share information with trusted third-party vendors who assist in operating our business (e.g., payment processors, scheduling platforms, email providers). These partners are contractually required to protect your information and may only use it to perform the specific services we have engaged them for.
4b. Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect the safety of any person or to prevent fraud or illegal activity.
4c. With Your Consent
We may share your information for any other purpose with your explicit prior written consent.
5. Data Security
We implement reasonable and appropriate technical and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
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Encrypted data storage and transmission (SSL/TLS)
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Password-protected systems and access controls
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Limited access to personal information on a need-to-know basis
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Regular review of our information collection and storage practices
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to exercise caution when sharing sensitive information electronically.
6. Coaching Confidentiality
The information shared within the context of the coaching relationship is held in strict confidence. We believe that confidentiality is essential to a safe, transformative coaching environment. Information shared in sessions will not be disclosed to any third party without your prior written consent, except:
Where required by law or a court order
Where there is imminent risk of harm to yourself or another person
In cases of suspected child abuse or neglect as required by law
Please note: Life coaching is not a licensed mental health service and is not a substitute for therapy, counseling, or medical treatment.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and user experience. Cookies are small text files stored on your device. You may control or disable cookies through your browser settings; however, doing so may affect certain features of our website.
We do not use tracking technologies for the purpose of selling your data or serving targeted advertisements.
8. Children’s Privacy
Our services are generally intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take prompt steps to delete such information.
9. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, which may include:
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The right to access the personal information we hold about you
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The right to request correction of inaccurate or incomplete information
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The right to request deletion of your personal information
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The right to opt out of marketing and promotional communications
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The right to data portability in certain circumstances
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The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Coaching session records are generally retained for a period of 2 years following the conclusion of our coaching relationship. After this period, records are securely deleted or anonymized.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the “Last Updated” date at the top of this document and, where appropriate, notify you by email or a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out. We are here to serve you:
Courage Christian Life Coaching
Email: couragechristianslife@gmail.com
Website: [Your Website URL]
“Truly I tell you, whatever you did for one of the least of these brothers and sisters of mine, you did for me.”
— Matthew 25:40
We are honored to walk alongside you in your journey.
Christian Life Coaching Services
“Let your yes be yes and your no be no.”
— Matthew 5:37
IMPORTANT — PLEASE READ CAREFULLY
By engaging our services, visiting our website, or making any payment, you acknowledge that you have read, understood, and agreed to the terms and conditions set forth in this Legal Disclaimer and No Refund Policy.
1. Nature of Services — Life Coaching vs. Therapy
The services provided are Christian life coaching services only. Life coaching is a professional relationship focused on personal development, goal-setting, spiritual growth, accountability, and helping individuals reach their God-given potential. It is a forward-looking, action-oriented process grounded in biblical principles.
Christian life coaching is NOT a licensed mental health service and is explicitly distinguished from the following:
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Psychotherapy or psychological counseling
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Psychiatric treatment or medical care
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Licensed professional counseling (LPC) or clinical social work
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Marriage and family therapy (LMFT)
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Substance abuse treatment or addiction counseling
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Crisis intervention or emergency mental health services
Your coach is not a licensed therapist, psychologist, psychiatrist, social worker, or medical professional unless separately and explicitly stated. Nothing communicated during coaching sessions, written materials, worksheets, or any other medium constitutes medical, psychological, therapeutic, or legal advice.
If you are experiencing a mental health crisis, suicidal thoughts, severe depression, trauma, or any condition requiring clinical care, please seek the services of a licensed mental health professional or contact emergency services immediately.
2. Not a Substitute for Professional Advice
The information, guidance, worksheets, teachings, scripture-based content, and all other materials shared in connection with our coaching services are intended for general spiritual encouragement and personal development purposes only. They do not constitute and should not be relied upon as:
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Legal advice or legal services of any kind
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Financial, investment, or tax advice
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Medical or psychiatric diagnosis or treatment
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Professional counseling or therapy
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Nutritional or dietary guidance requiring medical supervision
We strongly encourage you to consult qualified licensed professionals for legal, financial, medical, psychological, or other specialized matters.
3. Results Disclaimer
We are committed to providing you with the highest quality Christian life coaching experience. However, we cannot and do not guarantee specific outcomes, results, or transformations as a result of participating in our coaching programs, sessions, courses, or materials.
Results vary based on many factors, including but not limited to:
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Your personal commitment, effort, and consistency
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Your individual circumstances, background, and starting point
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External factors beyond our or your control
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Your willingness to apply biblical and coaching principles to your daily life
Testimonials or success stories shared on our website, social media, or other materials reflect the individual experiences of specific clients and are not guarantees of the same outcomes for you. Your experience and results may differ.
We walk alongside you in the process, but the transformation is yours to pursue with God’s grace and your own determination.
4. Faith-Based Content Disclaimer
Our coaching services are explicitly rooted in the Christian faith and Holy Scripture. Sessions, materials, and worksheets will draw upon biblical principles, prayer, and the teachings of Jesus Christ. Participation in our services constitutes your acknowledgment and acceptance of faith-based content.
We respect all individuals regardless of background and serve with compassion. However, if you have concerns about the faith-based nature of our services, we encourage you to consider whether our approach is the right fit for your needs prior to purchase or enrollment.
5. Website & Digital Content Disclaimer
The content on our website, blog, social media channels, email communications, and digital resources is provided for informational and inspirational purposes only. While we make every effort to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, materials, or services contained therein.
We are not responsible for any third-party websites, resources, or services linked from our website. The inclusion of any link does not imply endorsement.
We reserve the right to modify, update, or remove website content at any time without notice.
6. No Refund Policy
ALL SALES ARE FINAL
All purchases, program enrollments, session packages, digital products, and payments made for coaching services are non-refundable, non-transferable, and non-exchangeable once payment has been processed.
6a. Scope of the No Refund Policy
This No Refund Policy applies to all of the following, without exception:
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Individual coaching sessions (single sessions or session bundles)
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Coaching programs, packages, and memberships of any duration
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Digital downloads, worksheets, workbooks, and templates
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Online courses, video content, and recorded materials
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Group coaching programs and masterminds
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Workshops, seminars, and retreats (in-person or virtual)
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Any other paid service, product, or resource offered
6b. Rationale for This Policy
We invest significant time, preparation, and resources into every client relationship and program. Our commitment to you begins the moment your payment is received. Coaching is a collaborative, relational process — the value is delivered through presence, preparation, personalized guidance, and the investment of time that cannot be reclaimed once given.
By reserving your spot or purchasing a service, you are accepting a place that may have been declined to another client. For this reason, we are unable to offer refunds regardless of whether you choose to use the service once it has been made available to you.
We believe in operating with integrity, transparency, and mutual respect. Our expectation is that you will prayerfully and thoughtfully consider any investment in coaching before purchasing. If you have questions prior to purchase, we welcome a discovery conversation.
6c. Missed Sessions & No-Shows
Scheduled coaching sessions that are missed, cancelled less than 24 hours in advance, or otherwise not attended by the client are forfeited and will not be rescheduled or refunded. We ask that you honor your commitment and communicate promptly if your circumstances change.
We understand that emergencies arise. In cases of verified extraordinary circumstances (e.g., hospitalization, bereavement), we may, at our sole discretion, offer a session credit. This is not a right or guarantee but an act of grace extended at our sole judgment.
6d. Cancellation of Ongoing Programs
If you choose to discontinue a multi-session package or ongoing coaching program before its completion, you will not be entitled to a refund for any unused sessions or remaining program portions. We encourage you to honor your commitment to the process and to yourself.
We reserve the right to terminate the coaching relationship at any time if a client engages in abusive, threatening, or disrespectful behavior toward our team. In such a case, no refund will be issued for any remaining sessions.
6e. Chargebacks & Disputes
By purchasing our services, you agree not to initiate a chargeback or payment dispute with your bank or credit card provider for services rendered or made available according to the terms of this policy. If you have a concern, we ask that you contact us directly so we may work toward a resolution in a spirit of grace and good faith.
Any fraudulent chargeback attempts will be disputed vigorously and may result in legal action to recover losses, fees, and damages incurred.
7. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of income, profits, goodwill, data, contracts, or other intangible losses, arising out of or in connection with:
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Your use of or inability to use our services
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Any coaching advice, guidance, or content provided
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Any decisions you make based on information received during coaching
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Any interruption, suspension, or termination of our services
Our total liability to you for any claim arising from our services shall not exceed the total amount you paid for the specific service to which the claim relates.
8. Intellectual Property
All content, worksheets, workbooks, course materials, frameworks, methodologies, graphics, written materials, and resources created and provided by us are our exclusive intellectual property and are protected by applicable copyright, trademark, and intellectual property laws.
You are granted a personal, non-commercial, non-transferable license to use materials for your own individual growth and development. You may not reproduce, distribute, sell, publish, sublicense, or create derivative works from our materials without our prior written consent.
9. Governing Law
This Legal Disclaimer and No Refund Policy shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law provisions. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Washington County/Arkansas.
We encourage any disagreements to first be addressed through direct, good-faith communication with us, in keeping with the biblical principle found in Matthew 18:15.
10. Severability & Entire Agreement
If any provision of this disclaimer or policy is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, shall be severed, and the remaining provisions shall continue in full force and effect.
This document, together with any signed coaching agreement, constitutes the entire understanding between you and us regarding the matters described herein and supersedes all prior representations, discussions, or agreements.
11. Changes to This Disclaimer
We reserve the right to update or modify this Legal Disclaimer and No Refund Policy at any time. Changes will be effective immediately upon posting to our website or notification to active clients. Your continued use of our services following any such change constitutes your acceptance of the revised terms.
12. Contact Information
If you have questions about this Legal Disclaimer or No Refund Policy before making a purchase, please reach out — we are happy to speak with you.
[Your Business Name]
Email: [your@email.com]
Phone: [Your Phone Number]
Website: [Your Website URL]
ACKNOWLEDGMENT OF AGREEMENT
By purchasing, enrolling in, or engaging with any of our services, you confirm that you have read, understood, and agreed to this Legal Disclaimer and No Refund Policy in its entirety.
Client Name: _____________________________________________ Date: ____________________
Signature: ______________________________________________
“Commit your work to the Lord, and your plans will be established.”
— Proverbs 16:3
Thank you for trusting us to walk alongside you. We do not take that privilege lightly.